Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs. Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture.
The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered on these promises for Best clients for fifteen years, and they are thrilled to be an integral part of the Capital Region community.
GARMENT CARE DESIGNED TO BE EASY FOR YOU!
As the third generation of a dry cleaning family, Tim knows that while it’s easy to clean clothes, the real challenge is providing a superior level of client service with every garment. He and Catherine made the commitment to create a dry cleaning business with the best client service, the best garment care, the best technology, and the best staff. That’s why, when the McCann’s bought Roxy United Cleaners in 2005, they rebranded and re-staffed the original stores in Delmar, Loudonville, and Latham to reflect the new Best Cleaners’ product and service model.
In 2010, Best Cleaners acquired KEM Cleaners, going through the same intense process of rebranding and retraining to bring them to the same level of service and convenience that Best Cleaners’ clients have come to expect. Now with 5 locations across the Capital Region, Best Cleaners has grown a reputation of “impeccable client service, quality and convenience.”
Best Cleaners has been consistently recognized on local and regional “best of” lists, ranked in the top 30 cleaners nationwide since 2007, and was named to the Inc. 500 | 5000 America’s Fastest-Growing Companies by Inc. Magazine in August 2011, 2012 and 2013.